The Enterprise Intelligence (EI) Workplace Systems… to organise & optimise the way we work.

Introduction

Today, the corporate office remains a tough workplace environment to organise and harmonize as systems and requirements are evolving…

• communications tools
• shared repository
• team collaboration
• operations systems
• data warehouse systems
• specialist systems
• now… the emerging Enterprise AI (EAI) Applications

Overall, the modern workplace faces huge challenges:

• Long-term and short-term business planning
• Evolving business needs
• Compliance with SOP/Quality Requirements
• Dashboard big picture and performance
• Effective Interoperability Solutions
• Constant demand to organise enterprise data
• Staff Turnover & Job Continuity

All point to the undeniable fact that we need a robust enterprise approach to allow existing systems and adhoc solutions to co-exist and co-evolve.

We need a new enterprise architecture layer that can truly map the enterprise like Digital Twin… that is operational and functional to enable interoperability across all layers and systems for near real-time demand.

Three-Pronged Approach

Conceptually, we need a One-Stop Enterprise Intelligence (EI) Workplace Systems to strategise and manage the evolving enterprise data and knowledge from the corporate perspective. A three-pronged integrative and practical approach is proposed as follows:

a. Adopt Enterprise Data Models (EDM) to maintain and organise top-level view of the Structured Data, which cut across various systems and adhoc databases and spreadsheets.

b. Re-design the existing forms, templates, methods, procedures, and workflow into Enterprise Knowledge Models (EKM). This is a constant effort and pursuit to structure the unstructured data within and across the departments.

c. Embrace the energing and Ready Enterprise AI (EAI) solutions and extend the enterprise knowledge graph models to further organise the vast untapped Unstructured Data.

We can effectively expand and optimise the structured approach to gel the EDM & EKM to deliver Enterprise Data Intelligence (EDI). A strong and robust EDI shall then bridge and empower the Enterprise AI (EAI) to effectively harness both internal and external knowledge resources.

• Optimal EDI for the Ultimate EAI
• Enterprise Intelligence (EI) = EDI+EAI
• Inter-Organisation Systems (IOS) Integration

Enterprise Intelligence (EI) Workplace Systems

The modern enterprise intelligence systems shall be a flexible and configurable platform (no-code or less-code) to empower the new breed of business systems architect to manage and blend three critical components into one system of systems:

1. The EDI shall be the blended structure of Structured Data and Unstructured Knowledge as a stronger enterprise knowledge power. The EDI shall generate data and facts for use by the EAI.
2. The combined EDI and EAI shall form the new-generation Knowledge Workplace Systems for modern corporate office.
   • Security
   • Compliance
   • Productivity
   • Knowledge
   • Continuity
3. Systems Interoperability remains the next key challenge to enable readily seamless integration and data-flow with the EDI layer to support intranet, website publishing, EAI integration, and inter-organisation collaboration.

To realise the Enterprise Intelligence (EI) Workplace Systems, we will need the key stakeholders to evolve and embrace a shared vision… new skillsets and mindsets…

• Big-Data… from e-Flow to e-Aggregation & e-Collaboration
• Big-Knowledge… Big-Report Generation (for EAI)
• Big-Enterprise… all internal and external stakeholders & Inter-organisation connectivity

The Outcomes & Delivery

The Enterprise Intelligence (EI) Workplace Systems shall enable

1. Ready Knowledge-Report Generation… from Generative EDI… and Generative EAI for real-time facts, insights and decision-making.
2. Deliver superior outcomes to meet key requirements:
3. With no-code/less-code flexibility, the systems shall enable quick design-test-deploy method of work for quick results and continual learning, improvement and innovation. This will allow the organisation to handle the evolving business needs, including the urgent and unforseen requirements.

Further Thoughts…

After 50 years of computerisation and digitalisation, we are now entering into a new era of intelligence systems to enable continuing modernization and transformation of modern office workplace systems.

The enterprise AI impact will be long-lasting. We will need to grapple with cost-benefits and changes needed for enterprise AI implementation.

Finally, we all need to reflect and learn from past lessons to bring the world forward.